Frequently Asked Questions

May I receive a quote?

  • Yes! Please use our “Get A Quote” button on each product page. A quote will be sent in 24 to 48 hours.

Do you have a certain product in stock?

  • If a product page has the “Add to cart” button, then the product is in stock.
  • If a product page has the “Place Backorder” button, then generally the order will be filled in 7 to 10 days.
  • If you can’t find a product, please start a chat and provide the manufacturer and model number.

How long will my shipment take?

  • We offer many shipping options that can be selected at checkout.
  • All in-stock orders will be processed by 4pm EST (Monday – Friday).
  • *Orders with fabricating or programming may take longer to process.
  • Generally, backorders take 7 to 10 days to fulfill orders. Please start a chat for a more precise delivery date.

When will my backorder arrive?

  • Generally, backorders take 7 to 10 days to fulfill orders. Please start a chat for a more precise delivery date.

Can I pick my order up?

  • Yes! Please select the pickup option at checkout.
  • *Pickup orders must be collected by the cardholder. The card used to process payment and a government ID will be required.

Do you ship internationally?

  • Yes! We ship globally. Shipping options will be available at checkout.
  • *International shipments are at your own risk, as we cannot offer insurance or refunds for lost packages.

Expert Answers for Buyers & Users

1. What is the difference between a walkie-talkie and a two-way radio?

Many people search for “walkie-talkie vs two-way radio”. A walkie-talkie is a handheld type of two-way radio, usually consumer-grade with shorter range. Two-way radios include walkie-talkies plus professional business radios, mobile vehicle radios, and base stations.

2. How do two-way radios work?

If you’ve ever Googled “how does a two-way radio work”, here’s the answer: Two-way radios send and receive voice over a specific frequency. Press the Push-to-Talk (PTT) button to transmit, release to listen — no cell service or Wi-Fi required.

3. What’s the difference between analog and digital two-way radios?
  • Analog: Simple, clear audio at short range, often lower cost.
  • Digital (DMR): Better range clarity, longer battery life, encryption, GPS, texting, and group calling features.
4. What is the range of a two-way radio?

People often search “how far can a two-way radio reach”. Real-world ranges:

  • Consumer walkie-talkies: 1–2 miles
  • Business-grade radios: 2–5 miles handheld
  • Mobile radios + repeaters: 20+ miles
    Terrain and obstructions make a big difference.
5. Are two-way radios the same as CB or ham radios?

No.

  • CB radios: No license needed, long-haul trucking and hobby use.
  • Ham radios: FCC license required, hobbyist communications.
  • Two-way radios: For business, safety, and professional communication.
6. Do I need a license to use a two-way radio?

Searches like “do I need a license for a two-way radio” are common.

  • FRS radios: No license needed.
  • GMRS & business radios: FCC license required.
7. How do I get an FCC license for two-way radios?

Apply through the FCC Universal Licensing System (ULS) at fcc.gov/uls. Business licenses last 10 years.

8. What’s the difference between UHF and VHF radios?

UHF (Ultra High Frequency): Best indoors and urban areas.
VHF (Very High Frequency): Best outdoors, in open spaces.

9. Can different two-way radio brands work together?

Yes — if frequencies, channel settings, and privacy codes match. Otherwise, they won’t communicate.

10. How can I increase my two-way radio range?

To improve range:

  • Use higher wattage radios.
  • Install a repeater.
  • Upgrade to better antennas.
  • Use digital mode for longer clarity.
11. Why is my two-way radio range shorter than advertised?

Advertising claims are ideal-condition maximums. Hills, buildings, and interference reduce range in real life.

12. What is Push-to-Talk over Cellular (PoC)?

PoC radios use cell towers and Wi-Fi to connect nationwide — no need for repeaters or FCC frequencies.

13. How long does a two-way radio battery last?
  • Charge life: 8–12 hours per charge
  • Lifespan: 18–24 months before noticeable capacity drop
14. Are two-way radios waterproof or dustproof?

Check the IP rating:

  • IP67: Waterproof & dustproof (1m water for 30 min)
  • IP54: Splash and dust resistant
15. Can I program my own radios?

Yes, but you need the correct programming cable, software, and permissions. Businesses often use a dealer for compliance and safety.

16. Which two-way radio is best for my business?

The “best” depends on:

  • Range requirements
  • Indoor vs. outdoor use
  • Features like GPS, PoC, or encryption

Contact us for a free two-way radio consultation.

17. Why can’t I hear the other person?
  • Wrong channel or privacy code
  • Out of range
  • Dead battery
  • Different frequency setup
18. How do I fix static or interference on my radio?

Change channels, adjust privacy codes, or move away from power lines and heavy electronics.

19. How do I reset my radio to factory settings?

Varies by brand — usually a special power-on button sequence. Contact us for radio reset instructions.

Why Choose Us for Your Two-Way Radio Needs

We’re an authorized Kenwood, ICOM, TAIT, L3 Harris, Motorola (Pagers), and PoC dealer with decades of experience in:

  • Sales (UHF, VHF, DMR, PoC, Pagers)
  • Installation (vehicle, base station, repeater systems)
  • Programming, Licensing Support, and Radio System Design
  • Authorized Repair Center & Accessories Supplier

Call 303-652-9494 now for a free quote — We make radios work for your business.

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